One of the major impacts of the current pandemic is the acceleration of e-Commence as more people work from home. Manufacturers are hastening to establish their digital presence, to create a 2-way relationship with their customers and suppliers. The constant disruption to the Supply Chain due to various countries' lockdown strategies have demanded for increased traceability, both within the manufacturing operations and the distribution of the products to the hands of the Consumers.

To ensure seamless and optimized resource utilization and achieve predictable production while while adapting to existing & new customer demands while managing overall manufacturing cost. Industry Go-getters need to implement a Connected Supply Chain strategy to ensure they have full visibility and control over the entire end-to-end process.

In this session, Benedict Lim - Director, Digital Transformation Consumer Products & Retail for Southeast Asia will share his knowledge regarding how SE Asian consumer behaviour compares to that from a year ago and how Stakeholders within the entire value chain – from Supply Chain, IT, R&D Manufacturing, Quality and Engineering departments can collaborate to respond; and stay ahead of customer demands.